Privacy Policy
1. Information We Collect
We may collect the following information:
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Personal Information: Name, email address, phone number, billing address, and payment details when you make a booking.
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Stay Details: Dates of stay, room type, and special requests.
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Communication Records: Any messages, emails, or calls between you and The Mulberry.
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Website Data: IP address, browser type, and pages visited (if booking online).
2. How We Use Your Information
We use your information to:
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Process and confirm your reservation.
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Communicate important updates about your stay.
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Provide customer service and respond to inquiries.
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Improve our services and guest experience.
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Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only with:
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Payment processors to complete transactions securely.
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Service providers who help us operate our business (e.g., housekeeping, maintenance).
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Authorities when required by law or to protect the safety of our guests and staff.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access and request a copy of your personal information.
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Request corrections to your personal information.
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Ask us to delete your personal information (subject to legal retention requirements).
6. Cookies & Website Tracking
If you visit our website, we may use cookies or similar technologies to improve site functionality and user experience. You can manage your cookie settings in your browser.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
The Mulberry
92 S Mulberry St, Logan, OH 43138